Casino Box Spa
Casino capacity: We are operating at 50 percent capacity to ensure social distancing measures.
At Coeur d’Alene Casino Guests revel in the beauty and serenity of our premier resort casino, which includes a championship golf course and world-class spa. Pala Casino is Now Open. How Pala is Playing it Safe. The health and safety of our valued guests and team members is paramount at Pala Casino Spa Resort. We follow the guidelines and recommendations issued by the Centers for Disease Control for businesses. FAQs Safety Protocols Property Updates Emergency Contact Info. Additional Information.
Our top priority is to keep our guests, team members, and the Coachella Valley community safe during this time while providing an environment for you to still have an entertaining time.
As leaders in the entertainment industry, we take pride in leading the way by creating and maintaining the safest environment possible for our guests and team members.
We have taken the following steps to ensure your safety at all times while visiting one of our properties:
- Centralized guest entry and screening that includes state-of-the-art temperature kiosks for guests and team members.
- We are asking guests to stay home if experiencing any COVID-19 related symptoms such as cough, fever of 100.4 or higher, chills, shortness of breath, headache, sore throat and muscle pain, among other symptoms.
- We are requiring team members to stay home if experiencing any COVID-19 related symptoms such as cough, fever of 100.4 or higher, chills, shortness of breath, headache, sore throat and muscle pain, among other symptoms.
- Social distancing at a minimum of 6 feet. Chairs at table games will be reduced.
- All guests and team members are required to wear face-covering throughout the casinos.
- Increased and enhanced cleaning of all touch-point areas including restrooms, countertops, slot machines, door handles, etc.
- Our Agua Clean Teams will provide sanitation services throughout the casino on a constant basis and will available immediately upon guest requests.
- More hand-sanitizer stations throughout the casinos.
We believe our enhanced cleaning and sanitizing efforts will make all of our amenities and our gaming floor as clean and safe as possible. In addition, social distancing and face-coverings will enhance safety for everyone. Learn More
We appreciate your patience and your participation in these efforts so we can ensure your next visit to Agua Caliente Casinos a fun and memorable one!
To protect the health and safety of our guests, smoking will be temporarily prohibited.
The following area is closed at this time:
- Fitness Center Rancho Mirage
- Cascade Lounge Palm Springs
The following areas are open:
Gaming
- Slot Machines
- Table Games
- High Limit Rooms
- Poker Room Rancho Mirage
- Casino Beverage Service
- ACE Rewards and Promotions
Food & Beverage
Casino Box Sparks
Open Venues:
Agua Caliente Resort Casino Spa Rancho Mirage
- The Steakhouse
- Waters Café
- 360 Sports
- Java Caliente
- ACE Deli
- Jade
- La Olla
- The District
- Pívat Cigar Lounge
- WetBar
Agua Caliente Casino Palm Springs
- The Steakhouse
- Java Caliente
Agua Caliente Casino Cathedral City
Casino Box Spa
- Café One Eleven
- 360 Sports
- Java Caliente
- Agave Caliente Tequila Bar
Hotel
Casino Box Space
- Valet Palm Springs, Rancho Mirage and Cathedral City
- Resort Pool Rancho Mirage
Check-in procedures:
- We will continue to practice social distancing during check-ins
Amenities:
- Limited Room Service will be available
- Turndown service will not be provided until further notice
- The fitness center will remain closed